Privacy Policy

This website is operated by an independent ticket reseller ("we"). This policy explains what data we collect during the booking process and how it is used.

Data we collect

When you make a booking we collect the details you enter in the customer information form: full name, email address, phone number and country/region, together with your selected visit date, time slot and tickets.

How we use it

We use these details solely to process and manage your booking, to deliver your booking confirmation, and to provide customer support related to your order.

What we do not do

We do not store payment card data on this website. We do not sell or rent your personal data to third parties. We do not use advertising trackers on this website.

Retention

Booking records are kept only as long as needed to fulfil your booking and handle any support request, after which they are deleted.

Contact

For any privacy question, see our contact page.

Usage analytics

We collect anonymous usage statistics (pages visited, clicks, scrolling, approximate device and region) to improve this service. We never record payment card data or the content you type into forms.

Operator

This website is operated by MANITOWOC HOLDING COMPANY LLC, 801 Grand Avenue SUITE 3560, Des Moines, IA 50309, United States. Contact: support@teamlabtokyickets.com.